Technician Performance Assessment TPA Checklist
by Glenn Summerville, from the Community
Evaluate field service staff with a comprehensive Technician Performance Assessment designed for horticulture operations. The checklist reviews personal qualities and teamwork, planning and productivity, and customer service. It verifies safety practices including PPE, compliance with legislation and safe work methods, and vehicle standards. Technical competencies span plant cleaning, container care and positioning, fertilising, equipment maintenance, pruning and trimming, pest and disease identification and treatment, plant replacements and rotation, watering and wicking procedures. Use this tool to standardize assessments, identify training needs, and improve service quality.
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