This standard operating procedure details fulfillment management for Daraz Bangladesh hubs. It covers vendor drop-off protocols, LOP scanning and placement, accurate AWB labeling, Smart QC checks, MU creation and sealing, primary sorting of regular vs irregular parcels, customer return drop-off and initiation, collection point verification with OTP, failed delivery workflows with RTV, RTC and SCRAP handling, Xspace escalation, color-coded bin usage, and safe package stacking, movement and vehicle loading.
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