Template

SCAR Greeter and Return Agent Phone Screen

by Leah Hoffarth, from the Community

10+

This phone screen template helps recruiters evaluate SCAR, Greeter, and Return Agent candidates in car rental operations. Sections cover qualifications such as post-secondary education, authorization to work in Canada, valid Class 5 driver’s licence, and recent violations. It guides questions on motivation, customer service and sales aptitude, notable achievements, and real examples of going above and beyond. Assess communication, schedule availability, and pay expectations, then record overall impressions, rejection codes, and details for next interview steps.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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SCAR Greeter and Return Agent Phone Screen

About author

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Management Trainee Phone Screen

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