Template

Pre-Flight Handling Checklist

by Cgkksga Customer Service, from the Community

20+

This pre-flight handling checklist helps aviation ground staff coordinate safe, efficient departures. It covers check-in counter setup, agent readiness, security questions, document verification, baggage weighing and tagging, and excess baggage procedures. Boarding lounge tasks include gate staffing, announcements, profiling, special-assistance handling, communication with ramp, and offloading no-show passengers. VIP/CIP processes address special requests, seating, luggage, and lounge coordination. Airport facility checks include conveyors, X-rays, aviobridges, elevators, escalators, and electrical readiness. Help desk support documents and wheelchair availability are verified. Meeting notes capture attendees, agenda, and follow-up actions to ensure continuous improvement.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Airport Ground Handling Operations Checklist
This airport ground handling checklist helps station and hub teams standardize critical processes across check in and boarding. It covers queue management and stanchions, baggage test unit checks, cabin baggage sweeping, issuing limited release tags, recording sweeping results and reporting pieces and weight to load control, and handing baggage to loading. It also guides sequenced boarding via aerobridge or stairs, seating signage, and assistance for special needs passengers. A briefing section captures attendees, agenda, and action items to drive follow up and continuous improvement.
by Elfrina Anggraeni, from the Community
Downloads: 20+
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Template
Passenger Procedures at the Gate Checklist
This airport gate passenger procedures checklist helps gate agents and ground staff manage efficient, compliant boarding operations. It covers readiness of gate infrastructure and equipment, preparation of boarding materials and hand baggage labels, passenger queue management and priority handling for PRM, document and ID checks including visa verification via Timatic, dangerous goods questions when tagging baggage to hold, correct use of DCS and flight information systems, clear announcements, controlled pre-boarding and boarding flows, handling of alarms and boarding errors, bagtag entry in ViCom for missing passengers, final checks and completion of flight finals, closing the flight in DCS, and shutdown of systems and displays.
by Quality Safety AMS, from the Community
Downloads: 0
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Template
Airport Premium Service Daily Checklist
Use this airport premium service checklist to standardize daily operations for VIP and CIP handling. Sections cover team briefings, duty checks, reservation verification, coordination with lounges and security, passenger service assistant standards, Sky Priority and First Class areas, and arrival lounge readiness. Record meetings and follow up actions, capture flight and baggage details, and ensure facilities are clean, functional, and ready for premium passengers.
by Ridho Arindiko, from the Community
Downloads: 30+
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Template
Passenger Procedures Gate Training Checklist
This passenger procedures gate training checklist supports airport and airline ground staff with consistent, safe boarding. It covers pre-gate setup and equipment checks, DCS and FIDS validation, queue management, baggage sizers and labels, PRM assistance, document and visa checks using Timatic, announcements, pre-boarding, alarm handling, resolving boarding errors, handling missing passengers and bagtags in ViCom, closing out the flight in the DCS, and shutting down systems.
by Quality Safety AMS, from the Community
Downloads: 0
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Pre-Flight Handling Checklist

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Airport Ground Handling Operations Checklist

Passenger Procedures at the Gate Checklist

Airport Premium Service Daily Checklist

Passenger Procedures Gate Training Checklist

You might also like

Airport Ground Handling Operations Checklist

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