This Lahore Route logistics checklist outlines end-to-end first mile and reverse logistics procedures for Lahore operations. It covers warehouse and QCC pickups, MU creation and scanning in the LOP app, safe loading and fragile handling, station to sort center handover and gate pass, vendor pickup calling protocols, customer return drop-off and pickup, reverse sort and failed delivery handling, DRTV attempts and escalation to PSC, record keeping, and scrap and NGO handover timelines. Includes communication via email, VPABX calls, and SMS notifications.
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