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easyJet Customer Service Desks Audit

by Jaime Fernández, from the Community

Downloads: 20+
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This easyJet Customer Service Desks audit checklist helps airport teams assess desk presentation and operations, including signage and branding, queue management, staffing coverage, and uniform standards. It checks transactional controls such as immigration checks for UK flights, confirmations and cash reconciliation, and evaluates disruption readiness with multilingual leaflets, BSI and transport processes, clear apologies and options. It also covers bomb threat procedures, use of DWR for delays, and clear display of policy information including passport and hand baggage requirements.

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Digitize any process, procedure or policy
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .