Template

RBC09052018

by Owen Hardin, from the Community

50+

This document outlines the essential compliance and operational guidelines for RBCs (Regional Business Consultants) within store environments. It covers multiple key areas including lead management metrics, customer communication protocols, mandatory training requirements, and store presence standards. The checklist ensures RBCs maintain proper documentation of customer interactions in SFDC, adhere to response time requirements, and maintain professional standards in host stores. It includes verification of training completion across various domains such as IT Security, Data Protection, and Business Ethics. The document also emphasizes proper diary management, commission understanding, and store presence requirements, including uniform standards and communication protocols with host stores. This comprehensive guide serves as a quality assurance tool to maintain consistent service standards and compliance across all RBC operations.

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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RBC09052018

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