Telecom Retail Store Visit Checklist

This telecom retail store visit checklist helps district or area managers assess store presentation, inventory and process control, and compliance. Review POP and signage, pricing accuracy, cleanliness, display functionality, and staff presentation. Verify FIFO, loaner phone organization, cash card counts, and weekly spot checks. Confirm daily open/close and manager checklists are maintained. Audit DM binder/folder reports including open POs and ISTs, adjustment and refund histories, non-sellable items, cash card tracking, service requests, and exception logs. Ensure contracts are initialed, CCP attached, LNP forms completed, activation logs updated, and audits filed weekly. Support people development with onboarding, evaluations, coaching logs, training modules, and scheduling. Drive sales performance with timely greetings, goals, meetings, and competitive tracking.