Skip to content
SafetyCulture
Template

VIOCT CSR Score SuperPro Checklist

by Tommy Magee, from the Community

Downloads: 10+
Get this template

This VIOCT CSR Score SuperPro checklist helps evaluate Customer Service Representatives in quick oil change environments. It covers guiding vehicles into bays, greeting guests, VIN and mileage capture, light and wiper checks, oil options presentation, oil light reset, communicating specs and filter details, inspecting and presenting cabin and engine air filters, safety and system service recommendations, diesel-specific guidance, and finalizing invoices and payments. Use it to ensure consistent, safe, accurate service and clear communication at every step.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.