Use this store visit checklist for telecom retail locations to review sales performance, customer experience and operational standards. Evaluate upgrade and new sales GSV, SMB and prepay rates, accessories per box, airtime, tablet and insurance attach. Check Fan scores, MoE results, trade and compliance. Audit visual excellence, sales floor discipline, appointment generation, team knowledge and need-to-knows. Review people and performance, staffing, training and recruitment. Verify daily operations, stock and cash controls, DPA, NGage updates, FCA roleplays/CBTs, recent marketing activity and guru appointments.
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