Rural and Regional Postal Site Visit Checklist
by Kym Altmann, from the Community
This site visit checklist supports assessments of rural and regional postal outlets. It covers external and internal appearance, signage, planograms, merchandising standards and stock presentation. It guides reviews of customer service and wait times, NPS and Retail CX performance, and major complaints. Mail acceptance and scanning procedures for parcels, StarTrack and post office boxes are included. Staffing and training compliance, work scheduling, WHS documentation and safety practices are checked, with space for actions and sign off.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.