This customer survey checklist is designed for CPW retail stores to assess first impressions, greeting time, consultative selling, Pinpoint tablet usage, tariff recommendations, future-proofing, closing behavior, farewell, and broadband health checks. It helps measure store cleanliness, display standards, and the full customer journey from acknowledgment to transaction. Use it to identify training needs, improve sales consistency, and ensure price promise messaging and accessories recommendations are delivered.
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