This LN9 Shop Visit Audit checklist supports retail teams in evaluating in-store standards and compliance during shop visits. It covers shop front presentation, customer area tidiness, merchandising and POS, machine and equipment checks, signage and age-restriction notices, cleanliness, lighting, and facilities. It guides colleague behaviors including greeting, assistance, offer promotion, Think 21 logging, cash handling, security, and daily procedures. Back-of-house checks include documentation, licenses, first aid, and compliance folders. Managers can record notes, action plans, and rota and registration compliance to drive consistent store performance.
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