Use this showroom audit for Kedai Emas Tian Si to evaluate front-of-house service, safety and security, and back-of-house standards. Assess greeting and customer service, staff grooming, promotional signage and TV price updates, and visual merchandising in showcases. Verify safety controls including fire extinguishers, CCTV coverage, panic button awareness and testing, and bag/body check procedures. Inspect selling floor cleanliness, lighting, air-conditioning, packaging availability, and cashier counter organization. Review stock processes with random weight checks, purchase back records, ID capture, and accessories tallies. Confirm finance controls such as cash drawer security, float compliance, cash logs, and reconciliation. Maintain a consistent, secure, and customer-focused jewelry retail operation.
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