This checklist helps malls and shopping centers plan and operate safely during COVID-19. It covers preparedness planning and cross-training, clear communication policies, flexible sick leave and return-to-work guidance, providing hygiene supplies, cleaning and disinfecting high-touch areas, social distancing and occupancy limits, spaced queues, event cancellations, and steps if a patron later tests positive. References CDC and NC DHHS resources; not a substitute for medical or legal advice.
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