Template

ILS Store Audit Checklist

by Adam McDonald, from the Community

40+

This Independent Living Specialists store audit template helps retail teams assess store presentation, window and shop-floor standards, customer service, and sales KPIs. It also covers administration tasks including banking, email management, and dashboard accuracy; stock control and transfers; roster efficiency; and key security checks. The audit guides monthly store visits with required photo documentation of the storefront, interior, and counter areas, and prompts follow-up on previous actions to continually improve store performance.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
ILS Store Audit Checklist (Version 1.1)
This ILS Store Audit checklist helps retail teams evaluate presentation, compliance, and operational standards across Independent Living Specialists locations. It covers windows and shop floor housekeeping, signage, pricing, stock replenishment, and returns policy visibility. Team standards include uniform and grooming, sales KPIs, and customer service behaviors such as timely greetings and product knowledge. Administrative checks span banking routines, sales follow-ups, stock transfers and exceptions, and roster efficiency. Security items include backroom access, till float, and safe procedures. The audit also captures Google ratings and requires photo documentation and monthly visit reporting with follow-up actions.
by Souzana Chevkenova, from the Community
Downloads: 10+
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Template
Store Health Checklist - TAF
A detailed retail store audit checklist designed to ensure comprehensive store management and operational excellence. The checklist covers critical areas including front of house presentation, back of house operations, warehouse management, administrative procedures, and staff development. It encompasses essential aspects such as visual merchandising, stock control, safety protocols, financial administration, and customer service standards. The document serves as a complete operational guide for retail managers, helping maintain store standards, improve efficiency, and ensure compliance with company policies. Key focus areas include inventory management, staff training, security measures, sales performance tracking, and general store maintenance, making it an invaluable tool for retail operations management.
by Marius Van Deventer, from the Community
Downloads: 30+
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Template
Store Leader Performance Discussion
This Store Leader Performance Discussion template supports monthly reviews focused on retail store operations. Use it to assess customer service standards, weekly selling evaluations, performance management actions, compliance with deadlines and promotions, store cleanliness and merchandising quality, and stock control, including odds and out-of-stock management. The checklist helps Area Leaders and Store Leaders align on growth targets, document action plans for underperformance, and maintain world-class store presentation while driving consistent sales results.
by Brits Old Khaki, from the Community
Downloads: 0
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Template
Cold Front Store Audit Checklist
This simple store audit template helps retail teams assess key in store standards quickly. Record store details and review pricing, planogram integrity, merchandising, and stock availability. Add photos and comments to document conditions and capture issues on the spot. Use the checklist to verify compliance with display schematics, ensure accurate pricing, confirm items are in stock, and note required service stickers. The structure supports consistent site visits across multiple locations and provides a clear record for follow up actions and continuous improvement.
by Daniel Servaes, from the Community
Downloads: 20+
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ILS Store Audit Checklist

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ILS Store Audit Checklist (Version 1.1)

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ILS Store Audit Checklist (Version 1.1)

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