Skip to content
SafetyCulture
Template

Front End 1-2-1 Retail Operations Checklist

by Mark Smaldon, from the Community

Downloads: 10+
Get this template

This Front End 1-2-1 checklist helps retail teams evaluate front-of-store operations and service quality. Track key metrics such as checkout throughput, idle and tender time targets, failed hours, and self-service (SAYS) usage and voids. Verify Department Key Entries thresholds, ensure the Safe and Legal book is completed accurately, and assess customer service measures like Customer Recommends and Helpful and Friendly. Use it to coach teams, improve efficiency, and maintain compliance.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.