Use this Excellent Staff Service checklist to evaluate in store customer interactions and drive consistent retail standards. Confirm team members greet first, escort customers to products, engage in conversation, and check product availability. Record whether further assistance is offered, invite feedback with loyalty incentives, and note any surprise and delight moments. Ideal for store audits, coaching, and service improvement.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.