Best Practice Observation for Sprint Retail
by Chris Lindsey, from the Community
Use this retail sales observation checklist to coach and evaluate store representatives in Sprint locations. It covers customer greeting within five seconds, enthusiasm and readiness, qualifying for emerging products including phone connect tablets and mobile broadband, visiting key selling zones, explaining device protection, presenting premium accessories, delivering the Ready Now setup, probing for additional lines and closing, checking RMS offers, keeping transaction time reasonable, demonstrating iPad solutions, delivering a clear CSAT survey pitch, supporting trade in and e recycle, and collecting signatures.
With SafetyCulture you can
Digitize team workflows
Turn your workflows into digital templates or checklists so your team can conduct inspections efficiently and access them from any device.
Reduce manual errors
Help your team complete tasks more accurately with digital templates that minimize errors from manual processes.
Create and share inspection reports
Generate inspection reports and share them with your team and stakeholders to keep everyone informed.
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.