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Auditoría FCA de Ventas

by Veronica Martinez, from the Community

Downloads: 10+
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Checklist de auditoría para concesionarias FCA que estandariza todo el proceso comercial: comité y plan anual de CRM, prospección y atención de leads por teléfono y correo, registro en CRM, recepción en showroom, identificación de necesidades y tasación de usados, presentación del vehículo y accesorios, test drive, negociación y seguimiento, venta y oferta de finanzas y seguros, documentación y facturación, preparación y entrega técnica, y encuesta de satisfacción con acciones correctivas. Úsala para medir cumplimiento, detectar mejoras y elevar la experiencia del cliente.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .