Template

Service Request Format Template

by Abdelrahman ElShafei, from the Community

This service request format helps property and facilities teams log and resolve maintenance issues across buildings and residential units. Record SR details, typology, dates, and assignees. Categorize incidents across walls and ceilings, flooring, joinery, aluminum, glass, appliances, pumps, water heaters, and life safety devices. Select exact locations by room, add problem codes and incident descriptions, and attach before and after photos. Track work typology for civil or MEP tasks, capture resolution details, and complete client closure with names, signatures, dates, and comments for full accountability.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
ALDAR DLP Service Request
Use this ALDAR Defects Liability Period service request template to log and resolve post-handover issues. Record SR details, project and unit codes, incident category and problem codes across walls, flooring, joinery, aluminum, glass, appliances, and MEP systems such as pumps, water heaters, exhaust fans, and fire alarms. Specify location by room, attach before and after photos, and select work typology civil or MEP. Assign actions, track inspection and resolution dates, and capture client closure with names, signatures, comments, and date for compliant handover.
by Fahid Alhendi, from the Community
Downloads: 10+
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Template
ALDAR DLP Service Request Form
Use this ALDAR DLP Service Request template to document and track issues during the defects liability period after handover. Capture SR details, project and unit codes, categorize problems across walls/ceilings, flooring, joinery, aluminum, glass, and appliances, and select problem codes. Specify locations across rooms, set work typology (Civil, MEP, PPM, Out of Scope, Misuse), and record resolution typology. Attach before/after photos, add incident descriptions, and collect client closure authorization with names, signatures, and dates. Includes DLP executive sign-off to ensure accountable, timely closeout.
by A George, from the Community
Downloads: 0
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Template
ALDAR DLP Service Request Checklist
Use this ALDAR DLP service request checklist to document warranty defects during the defects liability period. Capture SR and project details, categorize issues across walls, flooring, joinery, aluminum, glass, and appliances, and select problem codes such as paint peeling, cracks, humidity, or mold. Record exact locations in the unit, add before and after photos, and define work typology for civil or MEP. Assign responsible parties, track resolution, and finish with client name, signature, comments, and closure authorization.
by Fahid Alhendi, from the Community
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Template
Bloom Customer Home Orientation Checklist
This Bloom customer home orientation checklist supports residential handover by guiding a room by room inspection of walls and ceilings, flooring, wall tiles, joinery, aluminum, glass, and appliances. It includes problem codes, snag descriptions such as paint defects, cracks, water leaks, dents, rust, and misalignment, plus before and after photos. Sections cover entrance, kitchen, living areas, bathrooms, bedrooms, parking, and external walls, concluding with client closure authorization and signatures.
by Asma Ben Salah, from the Community
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Service Request Format Template

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