Template

GM Daily Checklist for Shopping Mall Operations

by Surasak Osotthanakorn, from the Community

400+

This GM or manager-on-duty daily checklist supports shopping mall and plaza operations. It covers outdoor areas and transport links, parking readiness and cashier service, entrance foyer standards, common area conditions, shop and kiosk compliance, and key facilities and services. Items include signage, lighting, cleanliness, security presence, traffic control, promotional area setup, directories, rest areas, call points, ATMs, nursing and prayer rooms, kids zones, and emergency egress. Use to drive consistent safety, service, and presentation across the site.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Daily Mall Operations Checklist for Managers
Ensure consistent shopping mall standards with this daily operations checklist for GMs and managers on duty. Cover outdoor areas and access, traffic management, parking readiness, entrance foyers, lighting and cleanliness, common area ambiance, promotions compliance, shop and kiosk adherence, and key facilities and services. Verify information counters, directories, strollers, redemption, signage, seating, rest hubs, restrooms, nursing rooms, kids areas, ATMs, call points, fire exits, prayer rooms, and first aid.
by Surasak Osotthanakorn, from the Community
Downloads: 10+
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Template
CPN RGM Monthly Checklist V1.01
This monthly checklist supports retail property managers in assessing shopping mall operations across key touch points. It covers outdoor zones and traffic management, parking readiness and cleanliness, entrance foyers, lighting and signage, common areas and promotions, shop and kiosk compliance and presentation, and core facilities and services including information counters, directories, strollers and wheelchairs, redemption, seating, rest hubs, restrooms and nursing rooms, kids areas, waste bins, ATMs, call points, golf carts, fire exits, prayer rooms, and first aid rooms. Use it to standardize quality, safety, and service checks each month.
by Surasak Osotthanakorn, from the Community
Downloads: 0
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Template
Shopping Mall Cleaning Inspection Checklist
This shopping mall cleaning inspection checklist helps teams assess cleanliness and presentation across all public and service areas. Review entrances for litter, glazing and frames, entrance mats, lifts including doors, glass and tracks, stairs and balustrades, escalator edges, and mall floor and central square areas. Include checks for disabled, ladies, and gents toilets, as well as service areas to ensure they are free of litter and debris. The form captures key site information and provides fields for both the cleaning provider and client representatives to sign off on results, supporting consistent standards and safer, more welcoming facilities.
by Bev Tuke, from the Community
Downloads: 10+
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Template
CPN Marketing Daily Checklist
This CPN marketing daily checklist supports mall teams in reviewing key customer touchpoints and promotional standards. It covers outdoor pylons and on-site signage, entrance foyer notices and opening hours, common area promotion zones including booth setup, staff readiness, cleanliness, and noise levels, as well as directory boards and redemption counters. Use it to maintain brand consistency, operational readiness, and a clean, organized environment across shopping center facilities.
by Surasak Osotthanakorn, from the Community
Downloads: 70+
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GM Daily Checklist for Shopping Mall Operations

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