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Quarterly CityMX Complaints Audit

by Paul McCann, from the Community

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This quarterly CityMX complaints audit template helps teams compile a 3-month summary of customer or stakeholder complaints. Capture when and where issues occurred, confirm that each complaint was logged and acknowledged by the CityMX Site Manager or Founding Director, track resolution status, and note actions required to close out items. Record evidence of customer satisfaction, document dates and circumstances, and flag any further follow-up needed. Includes fields for auditor details, location, and signature to support consistent recordkeeping and accountability.

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Eliminate mistakes made by paper-based processes
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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.