This FF Sales Support Document is a structured checklist for fitness club visits, covering first impressions at reception, staff presentation, and guest handling. It guides monthly planning, call center standards, sales scripts, and the guest journey from digital pass download to selling cycle assessment. The template supports team meetings, 10-minute coaching huddles, appointment drives, and role-play training with clear objectives and feedback. It also tracks GymSales metrics such as active database, calls, appointments, service calls, and aging leads. Use it to align teams, monitor daily performance, and drive consistent membership sales outcomes.
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