This F45 SAOR mystery shop checklist helps assess the end-to-end member experience at an F45 studio. It guides reviewers through email and phone enquiry handling, in-studio greeting and prescreen, needs analysis, class delivery and coaching quality, studio cleanliness and standards, price presentation, and post-trial follow-up. Use it to benchmark sales behaviors, service consistency, and operational standards, capture observations at each stage, and rate the overall experience and likelihood to join.
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