Cumplimiento ISO 9001:2015 en Recursos Humanos
by Juan Delvalle, from the Community
Esta lista de verificación ayuda a evaluar el cumplimiento de los requisitos de ISO 9001:2015 aplicables a Recursos Humanos. Cubre la definición de roles, responsabilidades y autoridades (cláusula 5.3), la planificación y evaluación de la competencia del personal (7.2), la gestión de las personas (7.1.2) y el conocimiento organizacional (7.1.6). Incluye preguntas sobre criterios de competencia, eficacia de la formación, documentación, evaluación del desempeño, auditorías internas y oportunidades de mejora. Úsela para identificar brechas, priorizar acciones correctivas y mantener la conformidad del sistema de gestión de la calidad desde la perspectiva de RR. HH.
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