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Product Recall Log: Roles and Responsibilities

by Quality Assurance, from the Community

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This product recall log helps teams coordinate a fast, compliant response to potential product issues. It defines roles for Owners, Administration/Order Desk, Sales Manager, Quality Assurance, and Shipping/Receiving, and captures key details such as problem description, affected products, client lists, and contact timelines. Track distributor, reseller, and customer outreach; log QA and HACCP actions; record AFPA interactions; and manage product release or disposal with on-hold labeling and segregation. Includes warehouse contact details and fields for returns, inventory checks, and recall closure.

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.