Product Recall Log: Roles and Responsibilities
by Quality Assurance, from the Community
This product recall log helps teams coordinate a fast, compliant response to potential product issues. It defines roles for Owners, Administration/Order Desk, Sales Manager, Quality Assurance, and Shipping/Receiving, and captures key details such as problem description, affected products, client lists, and contact timelines. Track distributor, reseller, and customer outreach; log QA and HACCP actions; record AFPA interactions; and manage product release or disposal with on-hold labeling and segregation. Includes warehouse contact details and fields for returns, inventory checks, and recall closure.
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