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SafetyCulture
Course

Practising Healthy Communication in Online Communities

15 Lessons
Downloads: 3
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Description

Do the members of your online community often disagree and bully each other? Hate and negativity can harm the well-being and health of an online community. In this course, digital community stewards will learn to foster positive interactions and respectful discourse to counter online hate in digital groups.

The full course includes

  1. Navigating the Course
  2. Digital Community Stewardship
  3. 1. Getting Started!
  4. 2. Decoding online hate speech
  5. 3. Hate Speech vs. Free Speech
  6. 4. Hate speech vs. Free speech - Discussion
  7. 5. Forms of Hate Speech
  8. 6. Forms of Hate Speech - Discussion
  9. 7A. Addressing Online Hate
  10. 7B. Addressing Online Hate
  11. 8. Practising Nonviolent Communication
  12. 9. Managing Conflict in Digital Groups
  13. 10. Managing Conflicts - Discussion
  14. 11. Managing Conflict and Non-violent Communication
  15. 12. Wrap Up!