Course
Fostering Trust and Connection in Online Communities
13 Lessons
Downloads: 10+
Do you think your group members trust each other? Building trust and connection are critical for any online community. In this course, you will identify strategies to build trust within your online community and the importance of group rules to make members feel safe.
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Save time by using ready-made training courses to keep your team up to date with industry standards and business needs.
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Track and manage your team's course completions and performance in one place to monitor their learning progress.
Drive learning engagement
Encourage participation and retention by using accessible content from the Library so your team can build skills and perform at their best.
The full course includes
- Navigating the Course
- Digital Community Stewardship
- 1. Getting Started
- 2. How will this course help you?
- 3. Importance of Trust in Online Communities
- 4. Four Pillars of Digital Trust: Transparency
- 5. Pillar of Responsibility
- 6. Pillar of Privacy
- 7. Pillar of Security
- Discussion Part I: Setting Up Group Guidelines
- 8. Setting Up Group Guidelines
- Discussion Part II: Setting Up Group Guidelines
- 9. Wrap Up!