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SafetyCulture
Course

Fostering Trust and Connection in Online Communities

13 Lessons
Downloads: 2
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Description

Do you think your group members trust each other? Building trust and connection are critical for any online community. In this course, you will identify strategies to build trust within your online community and the importance of group rules to make members feel safe.

The full course includes

  1. Navigating the Course
  2. Digital Community Stewardship
  3. 1. Getting Started
  4. 2. How will this course help you?
  5. 3. Importance of Trust in Online Communities
  6. 4. Four Pillars of Digital Trust: Transparency
  7. 5. Pillar of Responsibility
  8. 6. Pillar of Privacy
  9. 7. Pillar of Security
  10. Discussion Part I: Setting Up Group Guidelines
  11. 8. Setting Up Group Guidelines
  12. Discussion Part II: Setting Up Group Guidelines
  13. 9. Wrap Up!