ME1 Monitorear y evaluar el desempeño de TI
by Juan Sebastian Espinosa Trejos, from the Community
Esta plantilla ME1 ayuda a monitorear y evaluar el desempeño de TI conforme a COBIT. Permite definir objetivos y métricas, recolectar datos confiables, comparar resultados con metas, analizar causas raíz e implementar acciones correctivas. Incluye lineamientos para reportes a la alta dirección sobre portafolio de iniciativas de TI, niveles de servicio y contribución al negocio, fortaleciendo la gobernanza y la mejora continua.
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