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Weekly GM Checklist: Guest Experience

by Eddie Infante, from the Community

Downloads: 0

This weekly GM checklist helps restaurant general managers audit guest experience and store operations. Review month to date performance, update action plans, analyze speed and satisfaction metrics, track deposits and cash variances, manage delivery disputes and refunds, refresh point of purchase materials, verify table numbers, and evaluate team pre shift checklists and floor plans. Use it to coach staff, follow up on delegated tasks, and maintain consistent, high quality service.

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About author

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.