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Weekly GM Checklist: Guest Experience

by Eddie Infante, from the Community

This weekly GM checklist helps restaurant general managers audit guest experience and store operations. Review month to date performance, update action plans, analyze speed and satisfaction metrics, track deposits and cash variances, manage delivery disputes and refunds, refresh point of purchase materials, verify table numbers, and evaluate team pre shift checklists and floor plans. Use it to coach staff, follow up on delegated tasks, and maintain consistent, high quality service.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
GM Weekly Checklist for QSR Operations
This GM Weekly Checklist supports quick service restaurant leaders in running consistent operations. It organizes daily, weekly, mid month, end of month and monthly tasks across food safety, quality, staffing, training, scheduling, labor and cash controls. Daily items include drive thru visits, temperature checks, production levels, tablet sign offs, equipment issues, staffing and positioning, QSR Soft and security checks, cash audits, sales and labor updates, time punch verification, complaint follow up, playland equipment, cameras, music, e learning and receipts. Weekly and mid month tasks cover controllables reports, minors schedules, crew schedules, missed breaks, employee profiles, headsets, onboarding, permits, certifications, safety meetings, first aid and emergency kits, code dates and HVAC filters. End of month and monthly sections include food cost variance, petty cash, paperwork, calibration, GM scorecard, PACE standing, food safety review, manager schedules and meetings, and documentation follow up.
by Sandra Hidalgo, from the Community
Downloads: 0
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Template
Weekly Restaurant Inspection Checklist 5-Point
This 5-point weekly restaurant inspection checklist helps managers assess dining area cleanliness, restroom upkeep, staff handwash stations, team uniform standards, and guest review prompts. Use it to maintain hygiene, ensure a consistent guest experience, and capture quick observations for corrective actions during routine walk-throughs across sites.
by Vishal Kapur, from the Community
Downloads: 0
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Template
GM Weekly Checklist for Restaurant Operations
Use this GM weekly checklist to keep restaurant and QSR operations on track. It covers crew scheduling and labor analysis, cash audits and supervisor emails, eRS employee profile updates, Voice Dashboard reviews, RDM walkthroughs with department managers, headset equipment checks, staffing levels, training plans, ServSafe and food safety changeover, shift manager verification, PL Next and Campus modules, DLIM scheduling, and LTC readiness.
by Chuck McKay, from the Community
Downloads: 20+
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Template
GM Daily Routines Checklist
This GM daily routines checklist helps restaurant general managers plan and execute a full day of operations. It covers early follow-up on sales, labor, inventory, and cash, morning walk-throughs to ensure readiness, time on the floor building sales and coordinating breaks, and scheduled blocks for administrative work like calendaring, QCR reports, scheduling, overtime review, and food safety completion. It also includes preparation for shift handoff with targets, staffing, and readiness for customer experience visits. Customize to fit your store’s daily rhythm and compliance needs.
by Joe Wooten, from the Community
Downloads: 20+
Get

GM Weekly Checklist for QSR Operations

This GM Weekly Checklist supports quick service restaurant leaders in running consistent operations. It organizes daily, weekly, mid month, end of month and monthly tasks across food safety, quality, staffing, training, scheduling, labor and cash controls. Daily items include drive thru visits, temperature checks, production levels, tablet sign offs, equipment issues, staffing and positioning, QSR Soft and security checks, cash audits, sales and labor updates, time punch verification, complaint follow up, playland equipment, cameras, music, e learning and receipts. Weekly and mid month tasks cover controllables reports, minors schedules, crew schedules, missed breaks, employee profiles, headsets, onboarding, permits, certifications, safety meetings, first aid and emergency kits, code dates and HVAC filters. End of month and monthly sections include food cost variance, petty cash, paperwork, calibration, GM scorecard, PACE standing, food safety review, manager schedules and meetings, and documentation follow up.

by Sandra Hidalgo, from the Community

Get

Template

Weekly Restaurant Inspection Checklist 5-Point

This 5-point weekly restaurant inspection checklist helps managers assess dining area cleanliness, restroom upkeep, staff handwash stations, team uniform standards, and guest review prompts. Use it to maintain hygiene, ensure a consistent guest experience, and capture quick observations for corrective actions during routine walk-throughs across sites.

by Vishal Kapur, from the Community

Get

Template

GM Weekly Checklist for Restaurant Operations

Use this GM weekly checklist to keep restaurant and QSR operations on track. It covers crew scheduling and labor analysis, cash audits and supervisor emails, eRS employee profile updates, Voice Dashboard reviews, RDM walkthroughs with department managers, headset equipment checks, staffing levels, training plans, ServSafe and food safety changeover, shift manager verification, PL Next and Campus modules, DLIM scheduling, and LTC readiness.

by Chuck McKay, from the Community

20+

Get

Template

GM Daily Routines Checklist

This GM daily routines checklist helps restaurant general managers plan and execute a full day of operations. It covers early follow-up on sales, labor, inventory, and cash, morning walk-throughs to ensure readiness, time on the floor building sales and coordinating breaks, and scheduled blocks for administrative work like calendaring, QCR reports, scheduling, overtime review, and food safety completion. It also includes preparation for shift handoff with targets, staffing, and readiness for customer experience visits. Customize to fit your store’s daily rhythm and compliance needs.

by Joe Wooten, from the Community

20+

Get

Weekly GM Checklist: Guest Experience

About author

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GM Weekly Checklist for QSR Operations

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GM Weekly Checklist for QSR Operations

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