WCN Essentials Internal Audit for All Departments
by Dionysis Mouzakis, from the Community
This WCN Essentials checklist supports internal audits across all hotel departments. Evaluate service fundamentals, guest interactions, communication, grooming, uniform standards, and overall departmental knowledge. Use it to verify staff behaviors, consistency, and readiness to assist guests and escalate when needed. Adapt the checklist to your property to maintain luxury service and operational excellence.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.