Template

Hotel Lobby and Public Areas Audit Checklist

by Margo Ramzy, from the Community

Conduct a thorough audit of hotel lobby and public areas with this actionable checklist. Evaluate appearance, cleanliness, furnishings, flooring, lighting, music, signage, and guest services desks. Verify availability of sanitizers, WiFi, welcome drinks, and fresh floral displays. Inspect restrooms for hygiene, ventilation, fixtures, and supplies. Check side stairs, evacuation maps, fire extinguishers, and first aid kits to maintain safety, compliance, and a welcoming guest experience.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Hotel Overall Inspection Checklist
This hotel overall check template helps audit lobby, guest rooms, corridors, restaurants and bars, open kitchens, back of house, restrooms, spa, gym, pool, landscaping, and receiving areas. It covers cleanliness, safety and fire equipment, HVAC and lighting, signage, fixtures, and staff standards. Use it to standardize inspections, document issues with notes and photos, assign corrective actions, and maintain brand compliance and guest satisfaction across the property.
by Phuong Ly, from the Community
Downloads: 0
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Template
Hotel Public Areas Inspection Checklist
Use this hotel public areas inspection checklist to evaluate guest interactions, phone etiquette, service efficiency, and cross-department communication. Assess staff appearance, uniforms, professionalism, and personalization, along with lobby comfort, seating, and privacy. Verify cleanliness, maintenance standards, WiFi reliability, landscaping quality, transport condition, and overall security. Ideal for hotels and resorts aiming to elevate service quality and guest experience.
by Mette Kiers, from the Community
Downloads: 0
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Template
WHS Inspection Checklist for Hotel Guest Services
Create a comprehensive WHS inspection for hotel guest services and administration areas including lobby and reception. Assess emergency preparedness such as fire extinguishers, evacuation diagrams and exits, electrical safety and test tag status, hazardous substances and SDS compliance, PPE availability, ergonomics, housekeeping, manual handling, visitor management, key control, first aid readiness such as kits, AED and trained first aiders, and lighting. Use it to identify hazards, verify compliance and improve safety.
by Neil Dorward, from the Community
Downloads: 20+
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Template
Hotel Housekeeping and Public Area Audit
Use this hotel housekeeping and public area audit checklist to assess cleanliness and presentation across entrances, lobby, conference rooms, public toilets, corridors, stairs, lifts, and guest rooms. Verify room amenities, bathroom hygiene, staff on duty, grooming, storage rooms, and overall compliance to maintain safe, high standards for guests.
by Salman Riaz, from the Community
Downloads: 10+
Get

Hotel Overall Inspection Checklist

This hotel overall check template helps audit lobby, guest rooms, corridors, restaurants and bars, open kitchens, back of house, restrooms, spa, gym, pool, landscaping, and receiving areas. It covers cleanliness, safety and fire equipment, HVAC and lighting, signage, fixtures, and staff standards. Use it to standardize inspections, document issues with notes and photos, assign corrective actions, and maintain brand compliance and guest satisfaction across the property.

by Phuong Ly, from the Community

Get

Template

Hotel Public Areas Inspection Checklist

Use this hotel public areas inspection checklist to evaluate guest interactions, phone etiquette, service efficiency, and cross-department communication. Assess staff appearance, uniforms, professionalism, and personalization, along with lobby comfort, seating, and privacy. Verify cleanliness, maintenance standards, WiFi reliability, landscaping quality, transport condition, and overall security. Ideal for hotels and resorts aiming to elevate service quality and guest experience.

by Mette Kiers, from the Community

Get

Template

WHS Inspection Checklist for Hotel Guest Services

Create a comprehensive WHS inspection for hotel guest services and administration areas including lobby and reception. Assess emergency preparedness such as fire extinguishers, evacuation diagrams and exits, electrical safety and test tag status, hazardous substances and SDS compliance, PPE availability, ergonomics, housekeeping, manual handling, visitor management, key control, first aid readiness such as kits, AED and trained first aiders, and lighting. Use it to identify hazards, verify compliance and improve safety.

by Neil Dorward, from the Community

20+

Get

Template

Hotel Housekeeping and Public Area Audit

Use this hotel housekeeping and public area audit checklist to assess cleanliness and presentation across entrances, lobby, conference rooms, public toilets, corridors, stairs, lifts, and guest rooms. Verify room amenities, bathroom hygiene, staff on duty, grooming, storage rooms, and overall compliance to maintain safe, high standards for guests.

by Salman Riaz, from the Community

10+

Get

Hotel Lobby and Public Areas Audit Checklist

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Hotel Overall Inspection Checklist

Hotel Public Areas Inspection Checklist

WHS Inspection Checklist for Hotel Guest Services

Hotel Housekeeping and Public Area Audit

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Hotel Overall Inspection Checklist

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