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Subway¬Æ Store Mystery Shop

by Nick Davis, from the Community

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Description

This document serves as a detailed evaluation form for Subway store inspections, designed to assess multiple aspects of store operations and customer experience. The form covers three main areas: store presentation (including exterior and interior conditions), customer experience (focusing on staff performance, uniform compliance, and service quality), and final impressions of the dining experience. It includes requirements for photographic documentation of both the store exterior and purchased items, along with detailed questions about staff interactions, suggestive selling practices, and overall service quality. The evaluation aims to maintain consistent standards across Subway locations while ensuring optimal customer satisfaction and operational excellence.

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

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Subway¬Æ Store Mystery Shop

Description

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