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Auditoría ISO 9001 2015 Comunicación con el Cliente

by Hector Carreon, from the Community

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Plantilla de auditoría interna para evaluar el proceso de comunicación con el cliente conforme a ISO 9001 2015 en un entorno hotelero. Cubre contexto, liderazgo, planificación, apoyo, operación, satisfacción del cliente, control de no conformidades, acciones correctivas y mejora continua. Incluye verificación de requisitos legales para touroperadores, gestión de quejas, registros, indicadores y trazabilidad para elevar la calidad del servicio.

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions .