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Product Knowledge

by Ella Guo!, from the Community

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This product knowledge checklist helps hotel teams assess and improve familiarity with property details and services. Verify staff understanding of features such as number of floors, swimming pool location, gym operating hours, and loyalty program information like GHA DISCOVERY. Capture photos of product or amenity displays, rate employee expertise, and identify training gaps to ensure consistent, accurate answers for guests across the property.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.