Use this a la carte lunch service checklist to standardize front and back-of-house procedures in food and beverage operations. It outlines uniform and grooming standards, guest greeting and seating by the hostess, menu presentation, napkin placement, and clear hand service. For servers, it covers beverage orders and tray service, allergy inquiries, order taking sequence, right-hand serving and clearing, pepper service, two-minute checkbacks, beverage refills, table maintenance, coffee and tea service, dessert setup, and guest farewell. Kitchen guidelines include food quality, presentation, proper temperatures, mise en place, and target ticket times for appetizers and entrees.
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