LQA Audit: Digital Reservations Checklist
by Marion te Winkel, from the Community
This LQA Digital Reservations audit template helps hospitality teams evaluate the hotel booking experience end to end. Review navigation ease across the booking engine or mobile app, ability to complete a reservation within five minutes, availability of currency selection tools, clarity of cancellation and deposit policies, and upsell opportunities at checkout. Confirm post‑booking emails include links to key facilities such as restaurants and spa to improve guest experience and conversion.
With SafetyCulture you can
With SafetyCulture you can
About author
This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.
