LQA Arrival Housekeeping Checklist

This LQA Arrival housekeeping checklist helps hotels audit guest rooms on arrival against cleanliness, maintenance, amenities, and service standards. It covers bedroom items such as linens, upholstery, furniture surfaces, curtains, lighting, clocks, and balcony setup; bathroom checks for mold, fixtures, glass, amenities, towels, robes, and slippers; and in-room amenities including tea and coffee, minibar, notepad and pen, and collateral. Sustainability practices are included, such as using glass or eco-friendly water containers and promoting local or filtered water. The checklist also verifies pre-arrival requests and personal preferences, children’s amenities, celebration cards for special occasions, and brand standards like brochures, wardrobe accessories, and bathmat placement. A differentiator item encourages surprise-and-delight service. Ideal for housekeeping teams to ensure consistent quality at arrival.