JITB Seattle Menu Test: Triple Bonus Combo
by Vinodh Bahuleyan, from the Community
Comprehensive mystery shop and back-of-house checklist for Jack in the Box Seattle menu test. Evaluate drive-thru greeting, upsell prompts, order accuracy, payment, bagging, and farewell. Verify product builds for Triple Bonus Jack and Quad variants, Sauced and Loaded Fries with slow smoked bacon, Fish and Deluxe Fish Sandwiches, and Cinnamon Sugar Donut Holes. Assess temperature targets, fry quality, bun toasting, sauce coverage, and assembly standards. Record drive-thru stopwatch times and compare to OTD targets. Conduct BOH follow-ups on oil quality, holding cabinets, build-to charts, staging, and hold times. Confirm training completion, POP readiness, staffing, and travel path execution. Capture additional observations and sign off.
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