Template

Housekeeping and Engineering Delivery Audit

by Orion Pritchett, from the Community

Use this checklist to document and audit the delivery of guest-requested items and services by housekeeping and engineering teams. Record staff details, arrival within 10 minutes, professionalism, room entry protocol, item condition and presentation, issue resolution, personalized and anticipatory service, and closing. Ideal for hotels to improve accountability, speed, and guest satisfaction.

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Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

About author

Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Guest Room Snagging Report
Use this guest room snagging report template to standardize hotel room inspections before handover or guest arrival. Inspect doors, entrance corridor, wardrobe, bedroom, desk and TV, balcony, MEP and fire life safety, and bathroom and toilet areas. Record defects, add photos, set priorities and corrective actions, and track resolution to maintain brand standards and guest satisfaction. Ideal for housekeeping, engineering, and QA teams in hotels and resorts.
by afakir aziz, from the Community
Downloads: 10+
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Template
Nava Service Standards Checklist
This checklist evaluates pool and restaurant service delivery in line with Forbes and QA standards. It covers guest welcome and orientation, beverage and water service, timing for orders and delivery, proactive amenities, sun protection, towel and deck maintenance, menu quality and nutritional options, food presentation and accuracy, hygiene and equipment condition, staff professionalism and personalization, satisfaction checks, billing accuracy and speed, and post-departure reset. Use it to ensure consistent, anticipatory service and an exceptional guest experience.
by Ana Yerzhanova, from the Community
Downloads: 0
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Template
Guest Room Snagging Report Template
This guest room snagging report template helps hotels inspect and document the condition of rooms before handover or guest arrival. It covers entry doors and hardware, corridor and finishes, wardrobe and storage, minibar and amenities, bedroom fixtures and furnishings, desk and TV unit, balcony and railings, connecting doors, MEP and fire life safety elements, and the full bathroom including shower and toilet areas. Inspect lighting, switches, sockets and USB, AC and thermostat, Wi-Fi point, and safety devices, noting defects and actions. Ideal for housekeeping, engineering, and quality teams in resorts and hotels to standardize checks and elevate guest experience.
by Valentine Gasparri, from the Community
Downloads: 100+
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Template
Housekeeping and Engineering Walkthrough Inspection
This housekeeping and engineering property walkthrough inspection checklist helps hospitality teams assess cleanliness, maintenance, and life safety across guest rooms, corridors, storage closets, floors, walls, ceilings, and more. Use it to document observations, capture notes, and assign corrective actions to resolve issues quickly. Ideal for hotels, resorts, and property managers to standardize inspections, improve guest experience, and ensure brand and safety standards.
by Averilette Richardson, from the Community
Downloads: 0
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Guest Room Snagging Report

Use this guest room snagging report template to standardize hotel room inspections before handover or guest arrival. Inspect doors, entrance corridor, wardrobe, bedroom, desk and TV, balcony, MEP and fire life safety, and bathroom and toilet areas. Record defects, add photos, set priorities and corrective actions, and track resolution to maintain brand standards and guest satisfaction. Ideal for housekeeping, engineering, and QA teams in hotels and resorts.

by afakir aziz, from the Community

10+

Get

Template

Nava Service Standards Checklist

This checklist evaluates pool and restaurant service delivery in line with Forbes and QA standards. It covers guest welcome and orientation, beverage and water service, timing for orders and delivery, proactive amenities, sun protection, towel and deck maintenance, menu quality and nutritional options, food presentation and accuracy, hygiene and equipment condition, staff professionalism and personalization, satisfaction checks, billing accuracy and speed, and post-departure reset. Use it to ensure consistent, anticipatory service and an exceptional guest experience.

by Ana Yerzhanova, from the Community

Get

Template

Guest Room Snagging Report Template

This guest room snagging report template helps hotels inspect and document the condition of rooms before handover or guest arrival. It covers entry doors and hardware, corridor and finishes, wardrobe and storage, minibar and amenities, bedroom fixtures and furnishings, desk and TV unit, balcony and railings, connecting doors, MEP and fire life safety elements, and the full bathroom including shower and toilet areas. Inspect lighting, switches, sockets and USB, AC and thermostat, Wi-Fi point, and safety devices, noting defects and actions. Ideal for housekeeping, engineering, and quality teams in resorts and hotels to standardize checks and elevate guest experience.

by Valentine Gasparri, from the Community

100+

Get

Template

Housekeeping and Engineering Walkthrough Inspection

This housekeeping and engineering property walkthrough inspection checklist helps hospitality teams assess cleanliness, maintenance, and life safety across guest rooms, corridors, storage closets, floors, walls, ceilings, and more. Use it to document observations, capture notes, and assign corrective actions to resolve issues quickly. Ideal for hotels, resorts, and property managers to standardize inspections, improve guest experience, and ensure brand and safety standards.

by Averilette Richardson, from the Community

Get

Housekeeping and Engineering Delivery Audit

About author

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Guest Room Snagging Report

Nava Service Standards Checklist

Guest Room Snagging Report Template

Housekeeping and Engineering Walkthrough Inspection

You might also like

Guest Room Snagging Report

Nava Service Standards Checklist

Guest Room Snagging Report Template

Housekeeping and Engineering Walkthrough Inspection