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SafetyCulture
Course

Guest Service in Hospitality and Tourism

4 Lessons
Downloads: 155
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With SafetyCulture you can

Create training in minutes, not months
Share courses in one click
Manage completion and track performance
Increase participation and retention

Description

A guide to having excellent customer service skills in the hospitality industry. This course is Industry Approved, built in collaboration with industry experts at SafetyCulture to meet your operational needs.

The full course includes

  1. Customer Service Skills
  2. Greeting Guests
  3. Responding to Complaints
  4. Final Assessment

About author

Free 1,000+ Workplace Checklists & Templates created by the SafetyCulture team.