Evaluate guest interactions and service quality with this restaurant guest service checklist. Assess greeting within 5 seconds, smart selling, order confirmation and accuracy, condiment offers, bagging, payment handling, and thank-you protocols. Includes drive-thru behaviors, speed of service goals, complaint handling, stocking, food safety, cleaning, security, and team responsibilities. Ideal for quick-service and casual dining teams.
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This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.