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Guest Service Checklist

by Zach D, from the Community

Downloads: 10+
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Evaluate guest interactions and service quality with this restaurant guest service checklist. Assess greeting within 5 seconds, smart selling, order confirmation and accuracy, condiment offers, bagging, payment handling, and thank-you protocols. Includes drive-thru behaviors, speed of service goals, complaint handling, stocking, food safety, cleaning, security, and team responsibilities. Ideal for quick-service and casual dining teams.

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Confirm accountability and compliance with a digital log

With SafetyCulture you can

Digitize any process, procedure or policy
Eliminate mistakes made by paper-based processes
Create and share professional reports instantly
Confirm accountability and compliance with a digital log

About author

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.