Checklist de guardia ejecutiva para operaciones hoteleras en Thompson Playa del Carmen. Incluye captura de ocupacion, habitaciones en casa, y verificacion de FOH y BOH: fraseologia telefonica y de recepcion, apariencia y comportamiento del personal, recorridos por lobby, elevadores, gym, rooftop y areas de back of house. Cubre centros de consumo, con puntos de servicio para restaurantes Umi y Alessia. Integra un check list detallado de habitaciones y banos: puertas, cerraduras, amenidades, limpieza, AC, iluminacion, contactos, TV, servibar, cafetera y closet, asi como terraza y jacuzzi. Disena para estandarizar servicio, seguridad y calidad en cada guardia ejecutiva del Main House.
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