Template

Expresso Training Manual

by Kim Piavanini, from the Community

This comprehensive Expresso Training Manual has everything needed to onboard cafe staff. It outlines core values and commitment steps, then guides new employees through till operations, workflow, upselling, web ordering, loyalty and payments, issue reporting, and customer service across drive thru and walk up. Detailed food delivery and preparation procedures cover stock rotation, hygiene, labeling, equipment use, and waste. Barista training explains espresso extraction, milk texturing, and drink standards for lattes, cappuccinos, mochas, and iced beverages. Store manager modules include supplier ordering, stocktake, cash handling, and system access for Deputy, Stripe, Uber Eats, Ordermentum, and more. Equipment guides span the Turbochef oven and Juggler milk system, with checklists to verify competency.

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With SafetyCulture you can

Digitize any process, procedure or policy

Eliminate mistakes made by paper-based processes

Create and share professional reports instantly

Confirm accountability and compliance with a digital log

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Community

This community page makes available free workplace checklists and templates created by other users within the SafetyCulture community. SafetyCulture has re-published this content and where possible, has credited the original author. SafetyCulture has not verified the accuracy, reliability or suitability of any community content. You agree that your use of any of this content is in accordance with SafetyCulture’s Terms and Conditions.

Template
Expresso Induction Checklist
A complete induction checklist for Expresso Drive Thru Coffee to onboard new employees. It covers pre start tasks, site access, POS setup, uniforms and equipment, employment documentation, award references, and key workplace policies. It includes phone setup for Deputy and iAuditor, orientation steps, expectations for punctuality and breaks, and procedures for sickness and unavailability. It outlines safety practices, quality standards, cost control, customer service behaviors, and roster commitments to ensure consistent, compliant operations and strong team performance.
by Kim Piavanini, from the Community
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Template
Coffee Shop Quality Inspection Checklist
This coffee shop quality inspection checklist helps managers and auditors assess key areas of store performance: safety and food hygiene, store presentation, and customer service, plus detailed barista and beverage preparation standards. Verify temperature logs, deliveries, handwashing facilities, and probe calibration, then review signage, merchandising, cleaning, and equipment condition. Evaluate queue acknowledgment, service times, staff appearance, table turns, and training records. Confirm coffee excellence through grind and dose checks, espresso extraction, milk texturing with thermometers, and recipe compliance for hot, iced, and blended drinks. Capture notes, photos, and corrective actions to drive consistent brand standards.
by Natalie Hughlett, from the Community
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Template
Operations Manager Audit OMA Q2
This Operations Manager Audit template supports food service and cafe operations with a structured points based review across customer focus, front and back of house, barista and hot food stations, smoothie and juice preparation, safety and quality, training and development, catering and delivery, administration, and management. Use it to check cleanliness and maintenance, product display and merchandising, stock rotation and temperature controls, sanitation and PPE practices, staff training records and compliance, coffee extraction and milk handling, production planning, pest control, risk assessments, and shop management routines such as rotas, meetings, and waste reduction. Ideal for ensuring consistent standards and driving operational excellence across busy service periods.
by J J, from the Community
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Template
Barista Espresso and Milk Preparation Checklist
This barista checklist guides cafe staff through consistent espresso preparation and milk steaming. It covers button flush, correct tamping, handle cleaning, 20–22 second run time, using a timer, steaming milk during extraction, purging and wiping the steam wand, using one thermometer per jug, correct milk pouring for latte and cappuccino, and maintaining presentation standards. It reinforces clean-as-you-go practices and includes sections for comments and photos to document quality and training. Designed for coffee shops seeking repeatable quality and hygiene in daily service.
by Max A, from the Community
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Expresso Training Manual

About author

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Expresso Induction Checklist

Coffee Shop Quality Inspection Checklist

Operations Manager Audit OMA Q2

Barista Espresso and Milk Preparation Checklist

You might also like

Expresso Induction Checklist

Coffee Shop Quality Inspection Checklist

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