Evaluate restaurant performance with this DM Restaurant Visitation checklist for quick service brands. Cover pre-visit planning, hours and service modes, drive-thru timing, guest greeting and parting phrases, product quality and packaging, and both exterior and interior cleanliness. Review uniforms and image, delivery execution, fryer and batter stations, marinating, sandwich and hold stations, refrigerated equipment, ice machine and hot water, walk-ins and dry storage, floors and lighting. Assess production and inventory management, travel paths, huddle board, position charts, team training and REV actions, staffing and scheduling, and comprehensive food safety practices including hygiene, temperature control, contamination prevention, pest control, and required logs and certifications. Capture observations, costs, action items, and signatures.
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