This CN Hero audit checklist is tailored for UAE cafe operations to uphold consistent drink quality and brand standards. It guides baristas and managers through essential checks: espresso extraction (20-22 seconds, correct dose 14-15 g, 25-30 ml volume, crema and aroma), milk management and steaming with thermometers, correct pouring and foam levels, and clean-as-you-go practices. Verify equipment status and pressures (pump 8-10 bar, boiler 0.9-1.1 bar), grinder hygiene and adjustments, availability of jugs, timers, cloths, and whisks. Assess staff knowledge of Caffe Nero blends and decaf availability. Capture photos and comments to document compliance and improvements.
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