Sample Office Policies and Procedures

This sample medical office policies and procedures template provides comprehensive guidance for clinics and provider offices. It covers facility standards, emergency preparedness and evacuation, fire, earthquake and bomb threat actions, and power outages. It details infection control and OSHA bloodborne pathogen precautions, PPE, sterilization and disinfection, sharps and biohazard waste handling, and housekeeping. It outlines consent policies, telemedicine consent, minor consent exceptions, abuse and neglect reporting for children, elders and dependent adults, and staff training. Robust medical records standards address confidentiality, access, storage, release of information, California CMIA compliance, test result review, and documentation. Additional sections include in-office lab tests, pharmaceuticals storage and dispensing, and member rights and responsibilities.