Use this resident satisfaction survey to review your experience following a heating system replacement in your home. The questionnaire covers pre work communication, punctuality, whether engineers introduced themselves, quality of workmanship, cleanliness on completion, and demonstration of new heating controls. It also asks about friendliness of engineers and office staff and whether energy saving tips were provided. Responses are used by Gas Safe Bristol and SDC to drive service improvements. A resident declaration invites you to confirm your home has been left in good condition.
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