Customer Care Contact Sheet Template

This Customer Care Contact Sheet helps construction teams manage and close out customer care work. Record client details, date received, job location, and a brief description of the request. Use the Job Sheet to note who is assigned, what was agreed with the client, the cost bearer, and the initial agreement date. Track the full communication history across email, phone, face to face, letter, WhatsApp or text, and other methods, including staff involved and summaries. Capture completion details, attach photos, note client acknowledgements and dates, and mark who closed the job. Designed to streamline customer care workflows and provide clear documentation from request to closeout.